We have been recently informed about an issue affecting functionality of Identity Cloaker version 2.x, including the latest version 2.4.8 on Windows 10. According to reports, problem seems to be most noticeable in Google Chrome, which is unable to load any webpage.

At this point, we are not sure what is causing it but it seems that Windows 11 installations are not affected. We are already working on a solution.

Temporary solution: Please download Identity Cloaker Portable, it works reliably on Windows 7, Windows 10 and Windows 11.

UPDATE:

We have identified the issue, it was caused by a recent Windows update that was at first available only for Windows 10 but a few days later also Windows 11 received the same update and caused the same issue.

This problem was very difficult to identify and replicate at first as the Windows update was not available in all locations at the same time. Update for the Identity Cloaker application is already being worked on and will be offered as an update in the current version.

I apologize for the problems this have caused and thank all customers for their patience!

UPDATE 2:

New version of Identity Cloaker is available. When you launch your current version of Identity Cloaker 2.x, the updated version will be offered automatically. You can also download it from your member area. Again, thanks everyone for their patience! And as always, if you find any problem with the new version, please contact our helpdesk.