We have been informed by some of our customers that our emails are marked as spam by Hotmail / Outlook.com. Please do not forget to always check your Hotmail / Outlook.com junk folder and mark our emails as “not spam”.

Also, I personally strongly suggest anyone using Hotmail to switch to another email provider, for example to Gmail.com.

In the over 9 years we have been in business, Hotmail has proved to be the absolutely least reliable email provider we have ever had to deal with, causing us serious financial damage and also damage to our reputation.

The current situation, when our emails are marked as spam, is actually the better one. In the past our emails frequently simply were not delivered at all.

Our email setting is correct and no sound explanation has ever been given by Microsoft regarding the problems, which we believe to be on their side exclusively.