We have been informed by a few customers that Firefox offered update to version 5 and that the Identity Cloaker extension was disabled, because it was marked by Firefox as incompatible. I apologize for the inconvenience and believe the programmer will have an updated version available later today.

Once the current version of Identity Cloaker is Firefox 5 compatible, an email will be sent to customers and an update will be posted on the blog too. In the meanwhile, it may be better to wait with the Firefox 5 update or contact us via helpdesk and we will send you our development version of Identity Cloaker (called simply Identity Cloaker 2 for now), which is already Firefox 5 compatible.

UPDATE:

OK, a new version is now available in the member area for downloading. It’s also available at:

http://www.identitycloaker.com/download/IDC_Setup.exe

This version is compatible with Firefox 5, that is the only difference between the older release an the today’s one so if you are not using Firefox, there is no need to update. The version number of the Identity Cloaker application is the same still but the Firefox Extension number, as reported in the Firefox addons manager list, has increased from version 1.2. to 1.3.

This version will not be available via the standard update as it caused some complications in the past and it does not add any new features so it’s not necessary to upgrade for those using Firefox 3.x or 4.x still, or other web browsers only.

After the new version is installed, it should only be necessary to restart Firefox. If that does not work, please try the below process:

If upgrading from Identity Cloaker version 1.1.9 and older:

These instructions are important only if you are using Firefox:

1) Run the current/old version of Identity Cloaker

2) Click “Firefox Extension Uninstallation”

3) Restart Firefox

4) Install the new version of Identity Cloaker (you do not have to uninstall the previous one first)

5) Click “Firefox Extension Installation”

6) Restart Firefox

Tags: compatibility, Firefox, Firefox 5

This entry was posted on Wednesday, June 22nd, 2011 at 4:57 pm and is filed under News and Updates. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.