Some of our Mac users reported issues with the Identity Cloaker application Today. If you experience connectivity issues, please contact our helpdesk ASAP.

We know about the problem and are working on it right now. I apologize for the complications.

UPDATE: We have been able to identify the issue and find a solution. New version of Identity Cloaker for OS X/Mac OS is now available in the member area, or you may contact our helpdesk.

UPDATE 2: It seems the same issue is also affecting Amazon Firesticks and Amazon tablets running on old Android/Fire OS versions. We are already working on a new version that will fix this issue on these devices. The issue has been fixed.

This entry was posted on Tuesday, January 19th, 2021 at 3:59 pm and is filed under News and Updates. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.