Some of our users reported a problem with the google.com website being redirected to google.ru (i.e. the Russian version of Google) when connected via our US4 (Secaucus, NJ) server. This is because Google has incorrect IP geolocation data for the set of IPs assigned to the US4 proxy/VPN server.

It is correct in other databases, mainly in the Maxmind’s one which you can check at http://www.maxmind.com/app/locate_demo_ip and it’s also correct at speedtest.net and similar websites. So far we found the problem to be present indeed only in the Google database and it’s also a recent problem as the US4 IPs were geolocated properly by Google before.

Technically, it is nothing to be worried about, although I understand the concerns voiced by some of our customers. Tomorrow, I will personally contact Google’s technical support and ask them to resolve this issue. In the meanwhile if concerned, please connect via the US3 server instead.

Thank you for your understanding!

Tomas France
IdentityCloaker.com Administrator

Tags: geoip, geolocation, google, maxmind

This entry was posted on Sunday, October 31st, 2010 at 2:09 pm and is filed under News and Updates. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.